Effective Date: 15.09.2025

Compliance with Laws and Regulations

Users of Cedur software must comply with all applicable laws, regulations, and industry standards related to payroll processing, tax reporting, and data privacy. This includes but is not limited to tax laws and data protection regulations.

Data Privacy and Confidentiality

Users must ensure the privacy and confidentiality of employee data, protecting sensitive information from unauthorized access, use, or disclosure. Strong passwords, encryption, and access controls should be used at all times.

Accurate and Timely Data Entry

Users are responsible for providing accurate and up-to-date employee and payroll information. All data should be verified before processing to avoid errors.

Use of Authorized Data

Users must only process data for which they have the necessary rights and authorizations, including proper employee consent.

Non-Disclosure of Credentials

Login credentials must be kept confidential. Sharing or misuse of access information is strictly prohibited. Each user must have a unique login.

Backup and Disaster Recovery

Users are responsible for backing up payroll data and implementing appropriate disaster recovery measures.

Prohibited Activities

Users must not use Cedur for illegal, unethical, or fraudulent activities, or for purposes other than business payroll processing.

Support and Updates

Users must keep their Cedur software up to date with the latest updates and patches provided.

Training and Competence

Users must be adequately trained to operate Cedur software effectively.
 

Liability and Indemnification

Users are solely responsible for their use of Cedur software. Cedur shall not be liable for any damages or disputes arising from user actions, including data entry errors, miscalculations, or legal non-compliance. Cedur’s maximum liability is limited to an amount equal to six (6) months of subscription fees.

User Access Controls

Access permissions should be role-based and regularly reviewed.

Record Retention and Disposal

Users must comply with all applicable laws regarding payroll record retention and disposal.

Change Management

Any payroll or system configuration changes must follow structured and documented processes.

Prohibited Software Modifications

Unauthorized modifications to Cedur’s software or database are prohibited.

Reporting and Documentation

Users should generate and securely store accurate payroll reports for legal and audit purposes.

Vendor Support and Maintenance

Users must maintain an active Cedur subscription to receive updates, bug fixes, and support.

Disaster Recovery and Business Continuity

Users should have a tested business continuity plan in place.

Training and Awareness

Users should remain updated on regulatory changes and ensure compliance in payroll practices.

Non-Discrimination and Equal Opportunity

Payroll must be processed fairly and in compliance with applicable anti-discrimination laws.

Conflict of Interest

Users must avoid conflicts of interest that compromise payroll integrity.

Dispute Resolution

Disputes should be resolved via mediation or arbitration as outlined in the Terms of Service.

Communication and Transparency

Users must promptly report issues or discrepancies to Cedur support.

Continuous Improvement

Users are encouraged to provide feedback to improve Cedur.

Social Engineering Awareness

Users must remain alert to phishing and social engineering threats.

Termination or Change of Employment

Access rights must be revoked or updated immediately upon termination or role change.

Third-Party Service Providers

If third-party services are used, users must ensure those providers comply with laws and safeguard employee data.

Third-Party Integrations

Users are responsible for ensuring the security and compatibility of integrations with external systems.

Monitoring and Auditing

Cedur may monitor and audit system usage to ensure compliance.

Shipping Policy

• Cedur is a SaaS (software-as-a-service) platform, and no physical products are shipped.
• Access credentials and service activation details are delivered electronically via email after payment confirmation.
• Delivery is deemed complete once login credentials are provisioned.

Refund & Exchange Policy

• Cedur operates on a subscription basis. Fees once paid are non-refundable, except as expressly provided below:

1. Duplicate charge– if a customer is billed more than once for the same subscription.
2. Failed activation– if Cedur fails to provision access after successful payment due to a technical error attributable to Cedur.
   • No refunds will be made for:

• Change of mind or discontinuation of use during an active subscription.
• Services already accessed or payroll already processed.
  • Customers may request plan upgrades or downgrades at the end of their current billing cycle.
  • Cedur’s total liability (including any refund, credit, or claim) is capped at six (6) months of subscription fees, as outlined in the Terms of Service.